April 2023

AI Chatbots in Insurance: Key Benefits, Features, and Examples

What is Insurance Chatbots? + 5 Use-case, Examples, Tools & Future This technology is used in chatbots to interpret the customer’s needs and provide them with the information they are looking for. In addition, AI will be the area that insurers will decide to increase the amount of investment the most, with 74% of executives considering investing more in 2022 (see Figure 3). Therefore, we expect to see...

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